Log into our Customer Portal to chat with a product specialist, check order status, and view on-hand counts of all our products.

FAQs

How can I check my order status?

All existing customers can log into the Customer Portal, featured at the top, righthand side of the Vytl Controls website, to check order status. In the Customer Portal, you can also chat with a customer specialist and view on-hand counts of our product inventory. 

How to Request a Quote Online for Fastest Results
  1. Find the product you need by navigating to the Products tab of the website.
  2. Once you find the product you'd like quoted, click the green "Request a Quote" button.
  3. Fill out the fields in the form. The more details you can provide, the quicker we can connect you with the right team.
  4. Once complete, click "Send Request," and a member from one of our Inside Sales Teams will reach out to confirm your quote is being processed.
  5. Remember, existing customers can log into the Customer Portal to chat with a customer specialist, view on-hand counts of our product inventory, and check order status. 
How to Request a Quote Online for Fastest Results
  1. Find the product you need by navigating to the Products tab of the website.
  2. Once you find the product you'd like quoted, click the green "Request a Quote" button.
  3. Fill out the fields in the form. The more details you can provide, the quicker we can connect you with the right team.
  4. Once complete, click "Send Request," and a member from one of our Inside Sales Teams will reach out to confirm your quote is being processed.
  5. Remember, existing customers can log into the Customer Portal to chat with a customer specialist, view on-hand counts of our product inventory, and check order status. 

Learn More

How can I check my order status?

All existing customers can log into the Customer Portal, also featured at the top, righthand side of the Vytl Controls website, to check order status. In the Customer Portal, you can also chat with a customer specialist and view on-hand counts of our product inventory.

Where can I send Verification of Employment (VOE) requests?

Please send all VOE requests to [email protected]

Who do I contact for Return Merchandise Authorization (RMA)?

Send all RMA requests and questions to [email protected]. In your request, please specify the following:

  • Company Name
  • Name of person submitting RMA
  • Phone Number
  • Email Address
  • Purchase Order Number
  • Invoice Number
  • Serial Number(s)
  • Part Number
  • Quality and Brief Description of reason for return
What is ValvKeep Viewer?
ValvKeep Viewer is a secure asset management platform that provides real-time access to valve status reports, images, and service data through a protected login that helps customers manage their valve population from cradle to grave.
How do I receive access?
Existing users can login here: ValvKeep View Login. New users can requeset access by submitting a VK Viewer Login Request.