Log into our Customer Portal to chat with a product specialist, check order status, and view on-hand counts of all our products.

Service and Product Support

EMI proudly supports our products with a highly skilled team of marine electronic & hydraulic service technicians. With technicians based in New Orleans, Houston and Paducah, our professional service team is ready 24/7/365 to assist you with the following:

Installation Support

  • Light installation of our products &/or termination of field wiring
  • Commissioning of third-party installations

Testing & Calibration

  • Field calibration of equipment & verification of performance
  • Regulatory compliance verification, periodic testing & inspection

Field Service & Repairs

  • Field troubleshooting & repairs for EMI equipment

Maintenance & Support

  • Preventive maintenance
  • Large inventory of spare parts available to you

Service Capabilities

EMI delivers integrated marine service expertise supporting commissioning, upgrades, diagnostics, compliance verification, and advanced control systems.

Hydraulic, electrical, automation & controls
Commissioning of new equipment
Retrofit & upgrade installations
Engineering surveys
Regulatory body certifications
Diagnostics & repair
Custom programming

Field Engineering & Technical Support

EMI maintains a highly experienced field support network ready to assist customers with engineering, commissioning, diagnostics, and technical deployment support.

12
Full-Time Technicians
Experienced marine electronic and hydraulic service specialists supporting field operations.
Strategic Locations
Technicians based in New Orleans, Houston, Paducah, and Seattle to support regional response coverage.
Engineering Resources
Dispatch engineering and programming resources available as needed for specialized support requirements.

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Existing customers can log into the Customer Portal to chat with a customer specialist, view on-hand counts of our product inventory, and submit RFQs.